Service
Why should you “Go with Urmet” – the reasons are endless but here are just a few which should persuade you to make Urmet your single source for all your door entry, gate automation and access control requirements.
• Urmet – a team of dedicated staff all of whom are trained and motivated to provide you with the highest levels of service
• Three Quality Brands
• Three thousand high performance products – Urmet offer the UK’s largest and widest range of door entry, gate automation and access control products
• We have the power to supply from over £1m of stock at our purpose-built facility, this ensures that we can fulfil your orders on time
• Single source and a single transaction – all our sales people are equipped to answer your questions about any products in our three product ranges
• Ask for a quote and we will email or fax it within two hours, together with a cable schematic
• Technical Support – One call and one point of contact is all you need for help with any of your post sales technical questions
• In-house Training – All our personnel have been comprehensively trained so that you can obtain the help you need, quickly and without fuss
• Hands on management – our directors are all involved in our day to day business and are available at anytime to talk to you
• Free Training – in our purpose built training facility covering all controlled access disciplines, door entry, gate automation, access control
Plus: We offer an engraving, pre-build and full marketing support service, early opening hours opening and a trade collection/pick-up point....even more reasons to buy from Urmet
ISO 9001 is widely recognized as an international standard which provides a framework for an effective quality management system.
Achieving ISO 9001 accreditation has underscored Urmets continued commitment to seek continual improvement in all that we do.
"The process of obtaining ISO9001 has made an invaluable contribution to our business. It helped us identify opportunities to improve our procedures and ensure that we continually improve our service levels. We have cross trained all our staff to enable us to offer customers a single transaction regardless of their requirements."
Manji Gami, Managing Director of Urmet UK
